Politique d'expédition

KICKSTARTER POLICY IS AS FOLLOW:

- Free shipping to Canada for order above $200 CAD
- USA: Flat shipping fee of $50 CAD
- Rest of the world: Flat shipping fee of $75

IMPACT OF US TARIFFS:

For our US customers, we will cover the cost of the added tariffs (the watch will ship from our fulfillment partner in the US)


Shipping policy for purchases on the Website:

Free Worldwide Delivery for orders above $300 CAD before taxes.
We provide free standard delivery on all orders above $300 CAD (not including applicable taxes and duties), regardless of the destination. Whether you're ordering a single item or multiple products, there are no additional shipping charges.

Delivery fees for orders under $300 CAD before taxes.

Shipping fees of $24.99 CAD will be charged for any order below $300 CAD.

Delivery Options and Timings

For most countries, we offer express shipping at additional cost, ensuring same-day dispatch for orders placed before 2:00 PM GMT. Orders placed after this time will be dispatched the next working day. Below are the estimated delivery times:

US and Canada: 2-3 days

Europe: 2-4 days

Rest of World: 3-5 days

We aim to dispatch all orders within two working days unless there is a specific reason for delay, such as engraving or processing interest-free credit. Please be aware that during peak trading periods, delivery times may vary. Any extended delays, we’ll reach out to you.

Important Note: International delivery times may be affected by customs clearance procedures

The below countries are excluded from express delivery:

Comoros, Falklands, Johnston Island, Kiribati, Mayotte Island, Nauru, Niue, Saint Pierre Et Miquelon, Sao Tome & Principe, Sierra Leone, Solomon Islands, St. Helena (S. Atlantic), Tajikistan, Tokelau Islands, Turkmenistan, Turkey.

Our delivery partners are Canada post and Fedex for Shipment within Canda / Fedex and UPS for all other shipments.

Tracking Your Order

For direct access to courier tracking, visit:

Canada post: Track Your Item

Fedex: Track Your Item

UPS: Track Your Item

Customs Declarations

By law, we must declare the correct value of all items on international shipments. We cannot under-report the value, as this may result in fines for both the sender and recipient.

Excluded Countries

We deliver to most countries worldwide, except for the following:

Afghanistan, Belarus, Bosnia & Herzegovina, Burundi, Central African Republic, Crimea, Cuba, Democratic Republic of Congo, Egypt, Ethiopia, Eritrea, Iran, Iraq, Lebanon, Libya, Maldives, Mali, Myanmar, Nicaragua, Nigeria, North Korea, Republic of Guinea/Guinea Bissau, Russia, Palestinian Territories, Somalia, Sri Lanka, Sudan, South Sudan, Syria, Trinidad and Tobago, Tunisia, Ukraine, Vanuatu, Venezuela, Yemen, Zimbabwe.

Taxes and duties

Orders placed outside of Canada will be subject to applicable taxes and duties upon delivery. Tessé Watches is not responsible for any customs/duties charged to a customer. Notifications of any outstanding payments will be provided by the courier. If customs/duties are not paid by the customer within the timeline provided by the courier, your order will be returned to our Canadian headquarters and will be refunded less applicable shipping costs.

Please note: Tessé Watches is not responsible for orders shipped to a third-party forwarding service. Contact the third-party shipper for any shipping issues that arise with your order shipped to a forwarding address, including lost shipments or questions regarding tracking.

Note: shipping fees, duties and taxes paid at time of purchase are non-refundable.